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posted to Computer Repair Technicians on 08/16/10 09:52 AM, Port Chester, NY 10573

I was trying to clear out all the search history I had done on internet, but now cannot see any home pages for Yahoo, Goodle, Netflix, etc. MY HP laptop is able to get a wireless connection, but I cannot access any internet connection. What can I do to fix this?

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Answered By

Orange Crystal Consulting, 08/16/10 10:14 AM

Orange Crystal Consulting

Briarcliff Manor, NY 10510
914-469-7545
Email Company

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First my contact info, then a free tip.

My name is Gary E. Goodman and I am owner of a small tech support company called Orange Crystal Consulting. Visit on the web at http://www.orangecrystalconsulting.com or call me at 914-469-7545. Email support@orangecrystalconsulting.com.

Now the free tip!

Just because you have a physical connection to your wireless router, does not mean you will be able to access the internet. Determine if your laptop is to blame by trying the internet from other computers in the house.

Phone support is billed at 1.50 / minute. You may want to call your ISP first. They should give you some free support but often will not be able to troubleshoot your router.

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