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   Question    posted to Garage Door Contractors on 01/11/10 09:22 AM, Scarsdale, NY 10583
My Genie Pro98 door sensors don't work properly . Remote will only work to bring door up.  I have to hold wall button to bring door down.  Opener model is obsolete but I was able to locate replacement sensors on ebay but can't get them to work.  Need an expert on Genie Pro98 operators. Located near Hartsdale RR Station.
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Specialist Answer 1 of 2
   Answered By     Prestige Garage Door, 01/11/10 01:17 PM
Prestige Garage Door
526 Pelham Road
Unit #7
New Rochelle, NY 10805
914-636-3667
Email Company
View Business Info

The ;problem could be 2 fold. One the replacement sensors you bought could be bad, or the sensors are not aligned properly. It could also be problems with the circuit board.

 

As we are Lift master dealers we do not repair Genie openers. My sugestion is to find a local Genie dealer. If you want to replace the opener with a chain or belt drive Lift master, it with cost from $400-450 installed for a new model. If in terested pleaszde call us at 914-636-3667 ext 1 and ask for Phil.

 

Good Luck.

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Specialist Answer 2 of 2
   Answered By     Westchester Overhead Doors, 01/12/10 09:32 AM

                       Not a problem to fix your unit. We will come out and fix that for you. You may need a part or two for that repair but should be minimal. To show up and do the repair the labor service charge is $75. We also lubricate balance and adjust garage door as well. Your odds are that we can fix that unit are 95%. Call us when ready, we will fix that for you, should not be a problem. Call and speak to us at 914-234-6465. Respectfully..... M.Boyer.

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