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posted to Home Audio & Theater Dealers on 11/17/08 10:34 PM, White Plains, NY 10601

I'll try to explain the problem the best way that I can.....

When I used to live in my old place and had the "Family Cable" package, whenever I wanted to tape a TV program, I would simply pop the VHS into the VCR, turn to the channel that I wanted, and press "RECORD" on the VCR unit, and the program would record onto the VHS tape.

I assumed that I could do the same in my new place with the "Family Cable IO" package. So, I popped the VHS into the VCR and turned to the channel that I wanted to tape. I then pressed "RECORD" on the VCR unit, the red record light went on, and I heard the VHS tape progressing forward in the VCR.

However, when the program was over and I rewind and play the tape, nothing was actually recorded (just white fuzz).

Here is a little more information. First of all, I do not have a "DVR" or "TiVo", so I really need to rely on being able to record a TV program onto a VHS tape for now. Second of all, unlike my old cable system unit, with my current cable system unit, in order to watch a VHS or DVD, I have to use the TV remote (Sony TV) to press the "TV/VIDEO" button to reach "Video 1" to actually view a VHS tape or DVD. I actually have viewed both VHS and DVD movies, so I know the unit does work.

So, basically I do not know how to program my VCR to record a TV program. I tried over the weekend, but cannot seem to figure it out. I may be missing wires in the back that might enable me to simply record a program that I'm watching on the same channel, but I dont know.

Do you think that you might know what the problem is ?

Would you be willing to come over my place and take care of it for me ?

The unit is a Toshiba DVD/VCR player SD - V291.

Thank you.

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Specialist Answer 1 of 1

Answered By

Millennium Audio Video Design, Inc., 11/17/08 11:05 PM

Millennium Audio Video Design, Inc.
945 Knollwood Rd
White Plains, NY 10603
914-784-0033
paul@millennium-av.com

View Business Info

It sounds like the problem is wiring, but would need to take a look to confirm this.

From what you explained, your old system had been wired using coax connections and now it seem that everything is set up using line level connections, thus the reason you need to switch the TV's inputs to get to the one where the DVD/VCR combo player is wired to.

If you give us a call I could explain further or we could set up a service call and come out and repair the problem for you.

Regards,

Paul

(914)774-5790

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