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We have a rear deck glass door (slider) whose outside glass panel is seriously cracked. Do we replace the entire door? Or is it possible to replace just the glass? Secondly, if there was once argon type gas between the glass panes, what do you suggest?
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My first question is how old is the product? It may still be under warranty. You could get a glasser or the manufacturer to replace the double insulated glass with low-e coating but I do not know of any glasser who has the capability of getting the argon glass back in. If you are interested, give me a call and I will be glad to comeout and give you an expert opinion (no- charge or obligation) on what may need to be done. Also, it would be helpful if I knew who the manufacturer is.
Ron Santini
Pella Windows & Doors
845-629-9019
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There are a few options that you can consider:
1. if your door is still under warranty and the glass issue is a result of seal failure, the manufacturer may replace the panel as a warranty claim.
2. you can have a glass dealer replace the panel but there will be no argon gas.
3. lastly, contact us and we will set up an appointment for someone to give you an estimate on a new slider for your rear deck. You can then select a double or triple pane slider with a lifetime warranty.
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HI. The best way is to replace the whole slinding door with a new energy saving one.Also it will be good idea to insulate around the frame.Call me at 914-316-3610 or 914-631-3058 or tmhomeremodeling@yahoo.com. Thanks , Sion.
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